Terms and Conditions

 1. Introduction

These Terms and Conditions govern the use of the website weightlossandbeyond.com.au and any services, programs, content, or consultations offered through it.

This website is owned and operated by Weight Loss & Beyond Pty Ltd (ABN 70 668 534 423).

By accessing this website, enrolling in a program, booking a session, or purchasing any product or service through this website, you agree to be bound by these Terms and Conditions.

If you do not agree with these Terms, you should not use this website or any associated services.

2. Business Information

Weight Loss & Beyond Pty Ltd
ABN: 70 668 534 423

Address:
167 Emerald Hills Boulevard
Leppington NSW 2179
Australia

Contact email:
[email protected]

3. Nature of Services

Weight Loss & Beyond provides educational programs and support relating to weight regulation, obesity science, and lifestyle approaches to weight management.

Services may include:

• Educational weight loss programs
• Online courses
• Group coaching sessions
• Individual education sessions (1:1)
• Educational telehealth consultations
• Educational content and resources
• Online booking services

The Beyond Program is an evidence-based obesity education and medical weight-loss support program led by Dr Mais. It is designed to help participants understand the biological drivers of weight regulation rather than relying on willpower alone.

The program aims to help individuals better understand obesity as a chronic medical condition rather than a personal failure.

4. Educational Purpose Only

All information provided through this website, courses, programs, telehealth sessions, or other materials is for educational and informational purposes only.

The information:

• Does not constitute medical advice
• Does not replace consultation with a healthcare professional
• Should not be used for diagnosis or treatment of medical conditions

Participation in any program or session does not create a doctor–patient relationship.

Participants are encouraged to seek advice from their own healthcare provider before making any changes to diet, medications, exercise, or lifestyle.

5. Medical Consultations and Prescriptions

Weight Loss & Beyond programs do not include medical diagnosis, prescriptions, or pathology requests.

Medications may only be prescribed:

• By a participant’s own treating doctor, or
• By Dr Mais in a separate face-to-face medical consultation, if the participant chooses her as their treating doctor.

Any information about medications discussed within programs is educational only.

6. Eligibility

To participate in programs or services you must:

• Be 18 years of age or older
• Provide accurate and truthful information when requested
• Use the website and services responsibly

Participants must provide accurate health information when requested during 1:1 educational sessions in order to receive appropriate guidance.

7. Geographic Availability

At this time, services are available to participants located in Australia.

International participation may be introduced in the future.

8. Bookings and Payments

All group sessions, programs, and individual sessions must be paid in full at the time of booking unless otherwise stated.

All prices are listed in Australian Dollars (AUD).

Weight Loss & Beyond reserves the right to change prices at any time for future purchases.

9. Cancellation and Rescheduling Policy

For 1:1 consultations, rescheduling requests must:

• Be submitted via email
• Be received at least 72 hours before the scheduled appointment

Rescheduling is not guaranteed and may be considered on an individual basis after review.

Requests made less than 72 hours prior to the consultation may not be accommodated.

10. Refund Policy

Refunds are not provided for change of mind.

Refunds may be considered only in exceptional circumstances if:

• The request is made at least 72 hours before the program or consultation commencement, and
• The request is reviewed and approved at the discretion of Weight Loss & Beyond Pty Ltd.

11. No-Show Policy

Participants who fail to attend a prepaid session without prior notice, usually 72 hours, will forfeit that session.

No refunds will be issued for missed or unattended sessions.

12. Intellectual Property

All content on this website and within programs is the intellectual property of Weight Loss & Beyond Pty Ltd, including but not limited to:

• Program materials
• Videos
• Course content
• Educational resources
• PDFs
• Written materials
• Graphics and downloads

Participants may not copy, reproduce, distribute, record, share, or sell any program materials.

Unauthorised distribution or sharing of program materials may result in legal action.

13. Use of the Website

Users agree not to:

• Misuse the website or its content
• Attempt unauthorised access to systems
• Distribute harmful software
• Share protected course materials

Weight Loss & Beyond reserves the right to suspend access to users who violate these terms.

14. Limitation of Liability

To the maximum extent permitted by law, Weight Loss & Beyond Pty Ltd is not liable for:

• Decisions made based on educational content
• Health outcomes resulting from program participation
• Technical issues or website interruptions
• External website content

Results from programs are not guaranteed and may vary between individuals.

15. External Links

The website may include links to third-party websites.

Weight Loss & Beyond Pty Ltd is not responsible for the content, policies, or practices of external websites.

16. Governing Law

These Terms and Conditions are governed by the laws of New South Wales, Australia.

Any disputes will be subject to the jurisdiction of the courts of New South Wales.

17. Contact

For enquiries regarding these Terms and Conditions:

Email:
[email protected]